This document is designed to provide a summary of the complaint process. Members of the public and ACSLPA members are encouraged to contact ACSLPA should they require further information regarding the complaint process. Further information regarding the ACSLPA’s information handling practices can also be obtained by reviewing ACSLPA’s Privacy Policy. In all cases, the HPA, the regulations under the HPA, the ACSLPA BylawsStandards of Practice and Code of Ethics of the College take precedence.

Members of the public and members of the College should obtain their own legal advice regarding specific interpretations of the HPA and regulations and the application of the process to their specific circumstances.