Each complaint is unique and is addressed individually. The Health Professions Act has more than one possible outcomes including:
- Resolution, through a conversation or agreement
- Dismissal
- Hearing
The complaints process cannot provide you:
- Money
- Directing a speech-language pathologist or audiologist to provide certain care to a patient or client
- Remedies or compensation that could be provided from a lawsuit in civil court
- Legal advice
The College encourages you to seek legal advice if you wish to do so.