Patient Relations e-Course

Patient Relations Educational Games - A fun and interesting way to learn about the topics in this course. Jeopardy ( Game 1 | Game 2 | Game 3 ) (3 different games with 15 questions each). Who Wants to be a Millionaire ( Game 1 | Game 2 | Game 3 ) (3 games with 15 questions each). Word Search ( Game 1 | Game 2 | Game 3 ) (3 different games with 7 questions each). Checklists – Use these checklists as a quick review / refresher or download to your device to provide a quick look-up on-the-job resource. All checklists listed below ( PDF | App | eBook ) Communication Skills Listening Skills Boundary Crossing Signs Sexual Misconduct Sexual Abuse Response to Disclosure Trauma-Informed Principles Glossary of [...]

4.1 Video presentation I – A narrated video presentation about how SLPs and audiologists should use effective communications with their patients (12 slides). 4.2 Podcast I – Click to listen, or right-click to download the narration audio file to listen off-line (14 minutes). 4.3 Interactive podcast app I – Randomly accessible and searchable presentation slides and audio narration; download to mobile devices for just-in-time learning and convenient look-ups of information. 4.4 Handout notes ( PDF | eBook ) – Printable and digital interactive versions of the slides and narration for this module. 4.5 Video presentation II – Narrated video on Dealing with Difficult Patients (10 slides). 4.6 Podcast II –The audio of the narration on Dealing with Difficult Patients (10 [...]

3.1 Video presentation – A narrated video presentation about professional boundaries and therapeutic relationships (18 slides). 3.2 Podcast – Click to listen, or right-click to download the narration audio file to listen off-line (24 minutes). 3.3 Interactive podcast app – Randomly accessible and searchable presentation slides and audio narration; download to mobile devices for just-in-time learning and convenient look-ups of information. 3.4 Handout notes ( PDF | eBook ) – Printable and digital interactive versions of the slides and narration for this module. 3.5 Knowledge checkup – An interactive exercise consisting of flash-card type questions and answers to assess how well you learned and remembered the content in this unit (14 questions). 3.6 Module 3 [...]

2.1 Video presentation – A narrated video presentation with a detailed look at the new HPA legislation related to client / patient sexual abuse and sexual misconduct (20 slides). 2.2 Podcast – Click to listen, or right-click to download the narration audio file to listen off-line (23 minutes). 2.3 Interactive podcast app – Randomly accessible and searchable presentation slides and audio narration; download to mobile devices for just-in-time learning and convenient look-ups of information. 2.4 Handout notes ( PDF | eBook ) – Printable and digital interactive versions of the slides and narration for this module. 2.5 Knowledge checkup – An interactive exercise consisting of flash-card type questions and answers to assess how well you learned [...]

1.1 Video presentation – A narrated video presentation about the purpose, rationale and importance of this Course; and an overview of Bill 21 that updated the Health Professions Act (9 slides). 1.2 Video player tutorial – A short one-minute tour of how to use the video player to view the video presentations. 1.3 Podcast – Click to listen or right-click to download the narration audio file for use off-line (10 minutes). 1.4 Interactive podcast app – Randomly accessible and searchable presentation slides and audio narration; download to mobile devices for just-in-time learning and convenient look-ups of information. 1.5 Handout notes ( PDF | eBook ) – Copies of the slides and narration scripts that you can download, print [...]